FAQ

Frequently Asked Questions.

What kind of jewellery does Elvixaa offer?

At Elvixaa, we offer a wide range of premium imitation jewellery including necklaces, bridal sets, earrings, rings, and bangles. Our collections are designed to blend traditional elegance with modern trends.



Our jewellery is fashion (imitation) jewellery crafted using high-quality materials such as alloy, brass, and premium plating.



Our products are designed to be skin-friendly and safe for most users. However, if you have highly sensitive skin, we recommend checking the material details before purchase.



The longevity of the polish depends on usage and care. With proper care, the jewellery can retain its shine for a long time.

Tips:

  • Avoid contact with water, perfumes, and chemicals
  • Store in a dry place
  • Keep in airtight boxes after use


Yes, we offer Cash on Delivery (COD) for selected locations across India. Availability will be shown during checkout.



Orders are typically delivered within 3–7 business days, depending on your location.


At Elvixaa, we offer a wide range of premium imitation jewellery including necklaces, bridal sets, earrings, rings, and bangles. Our collections are designed to blend traditional elegance with modern trends.

Our jewellery is fashion (imitation) jewellery crafted using high-quality materials such as alloy, brass, and premium plating.

Our products are designed to be skin-friendly and safe for most users. However, if you have highly sensitive skin, we recommend checking the material details before purchase.

The longevity of the polish depends on usage and care. With proper care, the jewellery can retain its shine for a long time.

Tips:

  • Avoid contact with water, perfumes, and chemicals
  • Store in a dry place
  • Keep in airtight boxes after use

Yes, we offer Cash on Delivery (COD) for selected locations across India. Availability will be shown during checkout.

Orders are typically delivered within 3–7 business days, depending on your location.

Can I return or exchange a product?

Yes, we offer a return/exchange policy for eligible products. Please ensure:

  • The item is unused
  • Original packaging is intact
  • Request is raised within the specified return window

(Refer to our Return Policy page for full details.)



We’re sorry for the inconvenience. Please contact us within 48 hours of delivery with:

  • Order ID
  • Photos of the product

We will arrange a replacement or refund.



Once your order is shipped, you will receive a tracking link via SMS/email to monitor delivery status.



You can reach us via:

We’re happy to assist you!



Yes, some popular designs may be restocked. Follow us on Instagram or enable notifications to stay updated.



Absolutely. Our website uses secure payment gateways to ensure your transactions and personal information are protected.


Yes, we offer a return/exchange policy for eligible products. Please ensure:

  • The item is unused
  • Original packaging is intact
  • Request is raised within the specified return window

(Refer to our Return Policy page for full details.)

We’re sorry for the inconvenience. Please contact us within 48 hours of delivery with:

  • Order ID
  • Photos of the product

We will arrange a replacement or refund.

Once your order is shipped, you will receive a tracking link via SMS/email to monitor delivery status.

You can reach us via:

We’re happy to assist you!

Yes, some popular designs may be restocked. Follow us on Instagram or enable notifications to stay updated.

Absolutely. Our website uses secure payment gateways to ensure your transactions and personal information are protected.