Welcome to Elvixaa – Premium Fashion Jewels (“we,” “our,” “us”). By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before making any purchase.
1. General Conditions
– By using our website, you confirm that you are at least 18 years old or accessing under parental supervision
– We reserve the right to refuse service to anyone at any time for any reason
– You agree not to use our products or services for any illegal or unauthorized purpose
2. Product Information
– We sell imitation (fashion) jewellery and not real gold, silver, or precious gemstones
– We strive for accuracy, but:
– Product colors may vary slightly due to lighting and screen settings
– Minor variations in design/finish may occur due to manufacturing processes
3. Pricing and Billing
– All prices are listed in INR (₹) and inclusive/exclusive of taxes as mentioned
– We reserve the right to change pricing at any time without prior notice
– In case of pricing errors, we may cancel the order and issue a refund
4. Orders and Acceptance
– Placing an order does not guarantee acceptance
– Orders may be canceled due to:
– Stock unavailability
– Payment issues
– Suspected fraudulent activity
5. Shipping and Delivery
– Estimated delivery timelines are provided for convenience and may vary
– We are not responsible for delays caused by courier partners or unforeseen circumstances
– Customers must provide accurate shipping details
6. Returns, Refunds, and Cancellations
– Returns are accepted only as per our Return & Refund Policy
– Earrings and certain items may not be eligible for return due to hygiene reasons
– Orders can be canceled only before dispatch
7. Intellectual Property
– All content on this website—including images, logos, designs, and text—is the exclusive property of Elvixaa Fashion Jewels
– Unauthorized use, reproduction, or distribution is strictly prohibited
8. User Responsibilities
You agree not to:
– Provide false or misleading information
– Interfere with the website’s functionality or security
– Attempt unauthorized access to our systems
9. Limitation of Liability
– We are not liable for any indirect or consequential damages arising from the use of our website or products
– Our maximum liability is limited to the amount paid for the purchased product
10. Third-Party Services
– We may use third-party services such as payment gateways and logistics providers
– We are not responsible for their actions, policies, or service interruptions
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
12. Modifications to Service
– We reserve the right to modify, suspend, or discontinue any part of our service without prior notice
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bangalore.
14. Contact Information
For any questions regarding these Terms of Service, please contact us:
Elvixaa – Premium Fashion Jewels
Email: support@elvixaa.com
Phone: +91 70224 02303
By using our website and placing an order, you agree to these Terms of Service.